![]() Locate the refund entry, then update the account to Accounts Receivable.Īfter that, use the Receive Payment feature to link the two transactions.Select the name, then go to the Transaction List.I'll show you how to apply the refund transaction to the payment amount sitting as a credit on your account.Īs an initial step, you need to open the refund transaction and update the account under Category to Accounts Receivable to close the pending or unapplied payment. I'm always around to provide answers and clarifications to your questions. Let me know if you need further assistance with this. Record a customer refund in QuickBooks. ![]()
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